Water Department

Water Department
227 Cedar Street, Sevierville, TN 37862.
Phone 865.774.3852
Office Hours: M-F 8 a.m. - 4:30 p.m.
Closed Saturday, Sunday and Holidays
Fax: 865-774-3747

The Sevier County Water Department continues to monitor the COVID-19 situation and take calculated steps towards a safe environment. Social distancing is still in place in our office. We have a window for payment and service, or you can utilize the following methods:

Pay Online at www.seviercountywater.com
Call in payment at 1-877-768-5046
Mail payments to 227 Cedar Street, Sevierville, TN 37862
Use the dropbox located on the side of our building.
Bank draft
You can pay at Sevier County Bank, Tennessee State Bank, or Citizens National Bank.

Non-payment disconnections and reconnection fees will resume on July 1. Unless prior arrangements have been made, a past due balance must be paid before the end of the business on June 30 to avoid disconnection. To set up a payment schedule, please call 865.774.3852.

CLICK HERE TO PAY YOUR BILL ONLINE

You can pay your Sevier County Water Department bill using the link above or call 877.768.5046

Bills may be paid at the office, located at 227 Cedar Street, Sevierville, TN 37862. They may also be paid at all branches of Sevier County Bank, Citizen’s National Bank and Tennessee State Bank. Bills may be paid by debit/credit cards on this site for a convenience fee of 2.75%. Late payments must be made at the office or sent by mail. E-billing is now available. To sign up, send us an Email. You will continue to receive your bill in the mail.

The Sevier County Water Department is now on Twitter! Follow @scwaterdept for news, including maintenance and service disruptions.

The Sevier County Water Department 2019 CCR is available here: sevier_co_-_ccr_2019.pdf

The Water Department is now accepting payments at Sevier County Bank, Citizens National Bank (CNB) and Tennessee State Bank (TSB)

To report an emergency after business hours, call 865.774.3757

Water Rates
Residential Rate FY 2019/20
Residential Deposit $100.00
Minimum bill for 1,500 gallons $28.50
All usage over minimum per 1,000 gallons $13.50
Commercial Rate FY 2019/20
Commercial Deposit $200.00
Minimum bill $38.50
Per 1,000 gallons $15.00

Water Department Forms:

Tap Fees
$1,000 to connect a ¾” tap
$2,500 to connect a 1” tap
$5,000 to connect a 2” tap
$50.00 for Service Fee

Other Fees
10% of total bill for late payment
$50 for disconnection, re-connection or returned check.

Water Superintendent - Roger Sims
865.774.3623 EMAIL
Assistant Water Superintendent - Brent Shults
865.774.3763 EMAIL
Administrative Assistant - Misty Green
865.774.3852 EMAIL

PUBLIC NOTICE
TITLE VI OF THE 1964 CIVIL RIGHTS ACT
"No person in the United States shall, on the ground of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance." The Sevier County Government assures that individuals will not be discriminated against because of race, color, or national origin. Any person(s) or organization(s) that believe they may have been a victim of discrimination based on race, color, or national origin may file a complaint with the Sevier County Title VI coordinator.
ADA STATEMENT
It is the policy of Sevier County to prohibit discrimination or harassment against any qualifying individual with a disability on the basis of disability in regards to the County’s hiring and employment practices, or in the admission or access to, or treatment or employment in, its programs, services or activities. The County shall comply with applicable requirements of Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Sevier County Personnel Policies and Procedures, as well as any other applicable law pertaining to disability non-discrimination. Contact ADA Coordinator Larry Russell at 865.774.3644.

sevier_county_ada_transition_plan.pdf
File Size:	7577 kb
File Type:	pdf

Download File