Water Department
227 Cedar Street, Sevierville, TN  37862
Phone 865.774.3852
Office Hours: M-F 8 a.m. - 4:30 p.m.
Closed Saturday, Sunday and Holidays
​Fax: 865-774-3747

CLICK HERE TO PAY YOUR BILL ONLINE

You can pay your  Sevier County Water Department bill using the link above or call  877.768.5046
​Bills may be paid at the office, located at 227 Cedar Street, Sevierville, TN  37862. They may also be paid at all branches of Sevier County Bank, SmartBank, Citizen’s National Bank and Tennessee State Bank.  Bills may be paid by debit/credit cards on this site for a convenience fee of 2.75%. Late payments must be made at the office or sent by mail. E-billing is now available. To sign up, send us an Email.  You will continue to receive your bill in the mail.
The Sevier County Water Department is now on Twitter! Follow @scwaterdept for news, including maintenance and service disruptions. 
The Sevier County Water Department 2020 CCR is available here: ccr_2020_-_sevier_co_water.pdf
The Water Department is now accepting payments at Sevier County Bank (SCB), SmartBank, Citizens National Bank (CNB) and Tennessee State Bank (TSB)
To report an emergency after business hours, call 865.774.3757
Water Rates
Residential Rate FY 2019/20 
​Residential Deposit $100.00
Minimum bill for 1,500 gallons $28.50
All usage over minimum per 1,000 gallons $13.50
Commercial Rate FY 2019/20
Commercial Deposit $200.00
Minimum bill $38.50
Per 1,000 gallons $15.00
Water Department Forms: 
​Tap Fees
$1,000 to connect a ¾” tap
$2,500 to connect a 1” tap
$5,000 to connect a 2” tap
$50.00 for Service Fee
​Other Fees
10% of total bill for late payment
$50 for disconnection, re-connection or returned check.
Water Superintendent - Roger Sims
865.774.3623  EMAIL
Assistant Water Superintendent - Brent Shults
865.774.3763 EMAIL
Administrative Assistant - Misty Green
865.774.3852 EMAIL